The 0 24 will be the toll-free number for people at risk of suicidal behavior -!: All the details about The 0 24 will be the toll-free number for people at risk of suicidal behavior -! are on topwhich.com. I am happy to present you all the developments about The 0 24 will be the free number for people with risk of suicidal behavior -!. Here’s what you need to know about The 0 24 will be the toll-free number for people with behavior risk suicidal -!, here are the details … The Action Plan 2021 – 2024 of Mental Health and COVID of the Ministry of Health includes among its measures the implementation of a telephone number that will allow centralize care services for suicidal behavior.
As published in the BOE, “By means of a letter from the Secretary General for Digital Health, Information and Innovation of the National Health System of the Ministry of Health, the attribution of the short number 0 24 to the “Helpline for people at risk of suicidal behavior” hotline. The aim of this helpline is to provide telephone assistance to all people with suicidal thoughts, ideations or risk of behavior. It is a national service, anonymous, free, confidential and accessible. ”
Number 0 24
Calls to 0 024 will be free and will not generate invoicing at source for the user making the call. “They will be treated by the operators of the telephone service available to the public, for price purposes, as automatic reverse charge calls.”
The service will be open to all citizens without the need for previous registration. During these calls, advertising, entertainment, marketing, sale and use of the call for the future sale of commercial services will be prohibited. After consulting the BOE, we find in the section “conditions of use of the assigned number” that, if the service is not available the 24 hours of the day every day of the year, “the existence of easily accessible public information will be guaranteed on the availability of the service and that, during periods of unavailability, calls are answered with information on the day and time the service will be available again. ”
“The telephone service provided through the number 0 24 will offer professional care and support to these people by means of specialized personnel with multidisciplinary profiles and experts in the management of these situations, about the different aspects that may contribute to prevent or impede the behaviors that may lead to risks to vi da or the physical integrity of these people. Likewise, the service will provide these people with the necessary information so that they can access the specialized health services most appropriate to their personal situation. ”
Commissioning the service
The entity providing the telephone service “Helpline for people at risk of suicidal behavior” will be the one that will designate the operator of the telephone service available to the public that will be in charge of terminating the calls directed to the number 0 24. The publication in the BOE indicates these steps so that the 0 24 is a reality in Spain, but does not specify time frames. Undoubtedly one more step for rapid intervention in cases of suicide attempt or request for help.